Terms & Conditions

TERMS & CONDITIONS

  1. A minimum of 25% deposit in store is required to secure any item
  2. The full balance of payment is due within 14 days of initial deposit unless otherwise agreed – failure to do so will result in the deposit being forfeited
  3. Storage of your items are to be agreed upon purchase – any items not collected/delivered after this date will result in storage fees being charged
  4. On the day of delivery please ensure there is sufficient access to the room in which the item is going into to avoid any damages or return delivery / restocking fees.
  5. The customer must inspect the condition of the goods upon delivery and notify us within 48 hours of any damages or discrepancies. After this time we will assume goods have arrived in tact and faulty returns will not be accepted
  6. Refunds will be given within 14 days of delivery and ONLY if the goods are in their original packaging and / or condition – any goods not in original packaging or condition will be deemed as having been used and therefore cannot be returned
  7. Where items have been placed into storage prior to delivery a restocking fee of 25% will be charged if a refund is required
  8. It is the customers responsibility to return the item to us within the 14 days however we can arrange to have the item collected at the customers expense